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Shipping Policy

Your shipping address must match the billing address associated with your payment method.

Orders for in-stock items received on business days before 11:00 AM MST will typically ship the same day. All other orders for in-stock items will ship on the next business day.

Once an order has been shipped, tracking information will be provided to you. It can take up to 24 hours for carriers to start updating tracking status for an order.

While we strive to keep our inventory 100% up-to-date, if an ordered product cannot be shipped in a timely manner for any reason an AlansShoes.com representative will be in touch with you as soon as possible.

If a shipment does not arrive by the stated date, please reach us through our contact page or phone number so we can research the status of your order.

We ship orders through the following carriers, depending on shipping address: USPS, UPS, and FedEx.

Please note that all products ship from Tucson, Arizona.